13 May, 2022

How to Open Travel Agency in Dubai: Benefits, Cost & Process

open travel agency in dubai

Traveling is more than just a journey; it’s an experience that opens doors to new cultures, adventures, and memories. Behind every seamless travel experience is a travel agency, orchestrating flights, accommodations, and activities to create unforgettable moments for travelers. In this comprehensive guide, we’ll delve into the world of travel agencies, explore the process of obtaining a travel agency license in Dubai, and uncover the benefits and considerations of starting your own travel agency in the vibrant city of Dubai, UAE.

What is a Travel Agency?

A travel agency is a business that facilitates travel arrangements and bookings for individuals or groups. From flight reservations and hotel accommodations to tour packages and travel insurance, travel agencies provide a one-stop solution for travelers seeking hassle-free experiences.

travel agency license in dubai

What is a Travel Agency License in Dubai?

A travel agency license in Dubai is a legal authorization granted by the Department of Tourism and Commerce Marketing (DTCM) or the Dubai Economic Department (DED), permitting individuals or entities to operate a travel agency business within the emirate. This license is essential for conducting travel-related activities and ensures compliance with regulatory standards and consumer protection measures.

how to open a travel agency in dubai

How to Open a Travel Agency in Dubai, UAE?

Opening a travel agency in Dubai, UAE involves navigating through various steps while ensuring compliance with local regulations. Though the process may seem daunting for many entrepreneurs, here’s a simplified guide to help you set up your travel agency smoothly:

Define Your Business Activity:

Determine the specific type of travel business you want to operate, whether it’s a travel agency, inbound tour operator, or outbound operator. Explore the diverse markets and activities available to find the best fit for your venture.

Choose a Travel Agency Name:

Selecting a suitable name for your travel agency is crucial. Familiarize yourself with naming regulations, considering factors such as additional fees for certain words like ‘global’ or ‘international,’ and avoiding offensive terms.

Obtain a Travel Business License:

Acquire the necessary business license from the Department of Economic Development (DED) if establishing your business in Dubai mainland. For businesses in free zones, obtain the license from the relevant free zone authority. Additionally, seek approvals from relevant authorities such as the Department of Tourism and Commerce Marketing (DTCM) or Civil Aviation Authority as required.

Arrange Employee Visas:

Ensure timely application for employee visas, typically within 30 days of their entry into the country. Register on the Ministry of Interior’s e-channels portal for staff entry permits and facilitate in-country status changes. Obtain necessary documents including trade license, passport copies, and establishment card to comply with General Directorate of Residency and Foreigners Affairs (GDRFA) regulations. Don’t forget to secure ‘OK to Board’ approval for employees traveling from the South Asian subcontinent.

Open a Corporate Bank Account:

Establish a corporate bank account for conducting business transactions. Choose your bank wisely as the selection can impact your travel agency’s operations significantly. Keep in mind the strict regulations governing the sector.

Navigating the intricacies of setting up a travel agency in Dubai can be challenging, but seeking guidance from experts such as RadiantBiz Business Setup specialists can provide invaluable assistance, ensuring compliance with regulations and avoiding potential pitfalls in the tourism business landscape of Dubai.


Benefits of Starting a Travel Agency in Dubai:

Thriving Tourism Industry: Dubai’s reputation as a global travel destination attracts millions of visitors each year, offering ample opportunities for travel agencies to cater to a diverse clientele.

Business Diversity: With a travel agency in Dubai, you can tap into various market segments, including leisure travel, corporate travel, adventure tourism, and niche markets.

Strategic Location: Dubai’s strategic location serves as a gateway to the Middle East, Africa, Asia, and beyond, enabling travel agencies to access a wide range of destinations and travel suppliers.

Tax Incentives: Dubai’s favorable tax environment, including zero corporate and personal income taxes, provides a conducive setting for business growth and profitability.

Innovation and Technology: Dubai embraces technological advancements, allowing travel agencies to leverage digital platforms, online booking systems, and mobile applications to enhance customer experiences and streamline operations.


Travel Agency License Requirements in Dubai:

The requirements for obtaining a travel agency license in Dubai may vary depending on the type of license and the regulatory authority. However, common requirements include:

  • Proof of business setup and registration
  • Submission of a detailed business plan
  • Financial statements and bank guarantees
  • Office premises with proper facilities and amenities
  • Qualified staff members with relevant experience and certifications

Key Considerations for Opening a Travel Agency in Dubai:

Market Analysis: Conduct thorough research to identify market trends, competitor analysis, and target demographics to position your travel agency effectively.

Regulatory Compliance: Familiarize yourself with local regulations, licensing requirements, and industry standards governing travel agencies in Dubai to ensure compliance and avoid penalties.

Technology Integration: Embrace technology and digital solutions to enhance customer experiences, streamline operations, and stay competitive in the evolving travel industry landscape.

Customer Service Excellence: Prioritize customer satisfaction by offering personalized services, timely assistance, and transparent communication to build trust and loyalty among clients.

Supplier Relationships: Establish strong partnerships with reputable travel suppliers, including airlines, hotels, tour operators, and transportation providers, to access competitive rates and exclusive deals for your clients.

What are the Documents Required to Open a Travel Agency in Dubai?

The documents required to open a travel agency in Dubai may include:

  1. Company setup documents and trade license
  2. Business plan outlining company objectives and services offered
  3. Financial statements and bank guarantees
  4. Office lease agreement and premises photos
  5. Passport copies and visa copies of shareholders and managers
  6. No Objection Certificate (NOC) from sponsor (for expatriates)
  7. Staff qualifications and certifications

The Most Common Types of Travel Agency License in Dubai:

Inbound Tour Operator License: Allows for the organization and operation of inbound tours and travel services within Dubai and the UAE.

Outbound Tour Operator License: Permits the organization and operation of outbound tours and travel services to destinations outside of Dubai and the UAE.

Travel Agency License: Authorizes the sale and arrangement of travel-related services, including flight bookings, hotel reservations, visa assistance, and travel insurance.


Starting a travel agency in Dubai is an exciting venture that offers boundless opportunities for growth and success in the dynamic travel industry. By understanding the process of obtaining a travel agency license, the benefits and considerations of operating in Dubai, and the key requirements for success, aspiring entrepreneurs can embark on their journey with confidence and pave the way for unforgettable travel experiences for their clients. With Dubai’s strategic location, thriving tourism sector, and supportive business environment, the sky’s the limit for travel agencies looking to make their mark in one of the world’s most iconic destinations.

How can RadiantBiz help in travel agency license in Dubai?

Based on a research of consumer behaviour and emerging travel traits, every travel corporation has to identify a niche and incorporate a range of strategies. It is also cautioned that the new travel retailers refrain from attempting to fill each marketplace niche. The techniques indexed above explain a way to launch a travel organisation in Dubai, however they need to be adjusted in accordance with marketplace trends.

We, at RadiantBiz, are determined to help you succeed. Get in touch with our experts and get started with your business setup in Dubai journey.